Goop Shop Reviews

Shop.goop.com offers a range of products with prices that reflect the brand's positioning in the lifestyle and wellness market. In the sale section, customers can find items such as the Emilia Wickstead x goop Claret Taffeta Faille Skirt reduced from $740.00 to $296.00, and the Emilia Wickstead x goop Maduri Crepe Georgette Jumpsuit marked down from $1,880.00 to $752.00. Beauty products like the Kosas Tinted Face Oil are available for $42.00, with sale prices going as low as $12.60. The site also features exclusive collections, such as G. Label by goop, with items like the Sammy Fan Earrings priced at $945.00. Subscriptions for certain beauty items offer savings, such as the goop Beauty Microderm Instant Glow Exfoliator available for $112.00 with subscription, down from the regular price of $125.00. These examples indicate a pricing strategy that ranges from accessible sale items to higher-end exclusive products.

Shop.goop.com accepts various payment methods to cater to a wide range of customers. For those who prefer traditional payment methods, the site supports all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, customers have the option to use Afterpay, a service that allows the purchase to be split into four interest-free installments, payable every two weeks. This can be a convenient option for shoppers who want to buy now and pay later. Another similar service available is Zip, previously known as Quadpay, which also enables customers to split their payment into easy installments. These flexible payment options are designed to make the shopping experience more accessible and convenient.

Shop.goop.com has a comprehensive return policy that allows customers to return eligible full-priced items within 30 days from the date of delivery. For reduced-price or sale items, the return window is 14 days. Products must be unopened/unused, with tags, and in their original packaging. If items are damaged upon receipt, they are not eligible for a refund. In some cases, if a returned item is open or used, a refund may be at the discretion of goop, potentially in the form of a store credit. As for the shipping policy, orders can take up to 2 business days to be processed and shipped. Standard shipping in the United States is free for orders over $75 before taxes and shipping, with a fee of $6.95 for orders less than $75. Expedited shipping options are available, including UPS 2nd Day Air and UPS Next Day Air. The site also ships to Canada, offering expedited shipping for a flat rate, and deliveries are duty paid. It's important to note that monogrammed items may take longer to ship, and orders may arrive in multiple shipments..

The return policy for Shop.goop.com is quite customer-friendly. For eligible full-priced items, returns are accepted within thirty (30) days from the date of delivery. In the case of eligible reduced-price (or "sale") items, the return window is fourteen (14) days from the date of delivery. Products must be returned unopened/unused, with tags, and in their original packaging. It's important to note that any items that are damaged upon receipt are not eligible for a refund. If a returned item is open or used, any refund will be at the discretion of goop and may include a store credit refund set up through a goop account. For US returns, the process can be initiated at the designated returns portal on the goop website.